Skip to content
Your Merch Factory

FAQ

Custom merch questions, answered

Everything you might want to know about minimum orders, custom merch pricing, turnaround times, design help, shipping, and reorders. Still stuck? We're one quote request away.

Most custom merch runs start around 25–50 units per item, which keeps per-piece pricing sensible while the decoration is set up. Some products have lower minimums and some kits can be assembled in smaller batches. Design something in the studio or tell us your quantity in a quote request and we'll confirm exactly what's possible.

Pricing depends on the products, quantities, decoration method, and timeline. As a rule, the more you order the lower the per-piece cost. Every quote is itemized and free, so you'll see exactly what you're paying for before you commit. Call us at (737) 253-8727 for a fast ballpark.

We send free mockups fast — often within 24 hours. Production typically runs about two weeks from approved mockup to delivery, depending on the products and quantities. Working to an event date? Tell us up front and we'll build a timeline that hits it.

Yes — two ways. Use our online Design Studio to lay out your logo yourself in real time, or just send us your logo and we'll create a free mockup for you. Either way, you approve exactly how it looks before anything is produced.

Absolutely. We can deliver everything to one location or ship individually to employees, members, or attendees. Welcome kits can be packed and addressed per recipient so they arrive ready to open.

Yes. We keep your artwork, specs, and product details on file, so reorders are quick and consistent — the same colors, the same quality, every time. Just let us know what you need and we'll handle the rest.

Apparel (tees, hoodies, polos, quarter-zips, caps, beanies), bags and totes, drinkware (mugs, tumblers, bottles), and accessories like stickers, mousepads, lanyards, notebooks, and pens. If you have something specific in mind, ask — we source widely.

Projects are deposit-funded, which makes it easy and low-risk to get started. Once you approve your mockup we lock in pricing and begin production, with the balance due before delivery. We'll lay out the simple steps clearly in your quote.

Still have a question? Let's talk it through.

Tell us about your project and we'll answer everything alongside a free quote and mockup.

Call us